Shipping and Cancellation policy
1. We offer FREE shipping on all orders above Rs.999 within India.
2. For orders below Rs.999 a flat shipping charge of Rs.100 will be charged.
3. Orders are delivered within 5-6 working days unless otherwise mentioned by us on the website or product page.
4. Delivery of orders will be done to the address as mentioned by you at the time of placing the order. It is the sole responsibility of customer to provide the correct shipping address. In case of any error in mentioning the address, please drop us an email at firstname.lastname@example.org within 6 hours of placing the order and we’ll do our best to help.
In case, the customer provides wrong/insufficient address and the product gets delivered at the address provided by the customer which later turns out to be the wrong address, Crisha Beauty shall not be responsible for any refunds, returns or any other support whatsoever.
As soon as the order is placed and payment is accepted, our team starts preparing it for dispatch. Therefore, there is very little time window to cancel the order.
In case you have mistakenly ordered a wrong item or have mentioned wrong address, please reach out to us at email@example.com within 6 hours of placing the order and we will assist in the best way possible.
Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.
Some situations that may result in your order being cancelled include unavailability of stocks, inaccuracies or errors in product or pricing and information or misprint. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
In case we are not able to process your order within 30 working days we will initiate a refund.